Privacy Policy
Privacy Statement
Vitamail AS processes personal data in accordance with the privacy statement below.
Data Controller
Vitamail AS, represented by the operations manager, is responsible for the processing of personal data as described in this privacy statement.
Purpose of our Processing of Personal Data
We process your personal data to deliver goods and services as agreed with you. Personal data is also used to improve our services, analyze and understand market trends, and offer marketing tailored to you and your usage patterns. Personal data may be disclosed to others for similar purposes, see below.
What Personal Data We Process and Where We Get It From
Vitamail AS processes personal data that you voluntarily provide to us when you order goods and services from us. In addition, we may process information about how you use our services, such as your orders and follow-up on these, and your contact with our customer service. When you visit our websites, we may also store IP addresses and technical information about the tele/data equipment you use and your internet connection.
We may also receive and store personal data from other sources, e.g., if information is missing when ordering or from other third parties we collaborate with. For example, this could be an advertiser providing us with information about what happened after you clicked on an ad with us, so we can measure the effect of the ad and provide you with more relevant content. Such third parties include:
- Meta
- Snapchat
- Campaign Monitor
- TikTok
- Datafactory
- Fair Collection
- Collectia
- Bisnode
- Mailerlite
- Microsoft
- Leaddesk
Disclosure of Personal Data
We will disclose personal data if it is necessary to fulfill our obligations under the law or regulations, or if disclosure is necessary to detect or clarify suspicions that our services are being used for illegal purposes.
Information Security
Personal data that we receive is stored and processed in a way that meets the information security requirements set by Norwegian law at any given time.
Your Rights to Access, Correction, and Deletion
Those registered in our systems have the right to access their own information. The individual also has the right to request correction, deletion, or supplementation of incorrect, incomplete, or information we are not allowed to process.
Marketing
When you make a purchase with us, you will receive newsletters/marketing for our goods and services by mail, email, SMS, or other media you have provided to us. You can always notify us if you do not wish to receive further marketing by contacting us.
Use of Analysis Tools, Cookies, and Other Technology
We collect various types of information from our users to continuously improve the functionality and user experience of our websites. This includes information about which pages are visited, the time of the visit, and which browser is used.
We also use various forms of technology to recognize and analyze data about our users. The technology is used partly because it is necessary for our services to function, partly to make it easier for you to use the services, and partly so we can carry out analyses that enable us to further develop our services. By using our services, you consent to our use of such tools.
You can withdraw your consent by changing the settings in your browser to deactivate cookies and/or similar tools.
Changes
From time to time, we may change our privacy statement to comply with the requirements of Norwegian law, or if we change our own practices for collecting and other processing of personal data. You will always find our current privacy statement in our terms.
If you have questions about this privacy statement or how we collect and process personal data, you can contact us by email at kundeservice@vitamail.no or phone +47 21 08 01 08.
VM Sverige AB
Postbox 909
195 05 Arlandastad